As our Quality Specialist you will be working in the field of quality and warranty management and in this role you will be innovating the way we do things to make On smarter, more agile and to continuously improve our products. You will be in a key role to manage product non-conformances and initiate and drive product improvements in collaboration with our R&D and Production Team in Zurich and mainly Asia. This role will be based at our Headquarters in Zurich.
Lead and drive continuous improvement projects to establish and support internal and external quality related processes with cross-functional teams
Support your manager covering their duties during their absence
Create meaningful and effective product non-conformance data reports and dashboards
Monitor, analyze and evaluate post-production product quality data and trends Investigate and make initial impact and risk assessments in case of product non-conformance and create effective reports for stakeholders
Close collaboration with R&D and Production and Quality Assurance Teams to drive product improvements procedures and participate in corrective/preventative action discussions
Plan and coordinate quality inspections at our 3PL warehouses worldwide
Perform product quality inspections at our HQ and create quality reports
Be in charge of vendor claim management
Establishing and writing Standard Operating Procedures for new processes to ensure efficiency and clarity
At least 5 years of work experience in a quality related role in apparel, footwear or sporting goods industry or a similar field
A higher education degree (bachelor or above) in Quality Management or any other related field
Proven track record of successful Project Management
Pro-active, structured problem-solving skills and a solution-oriented mindset
Data-driven personality with profound experience and excellent data collection and analysis skills
Ability to understand and translate data outcome into business action steps
Ability to work in a team effectively and feel comfortable to independently manage various stakeholders
Effective communication and excellent presentation skills
Strong attention to detail - particularly on physical product as well as on data
Solid understanding of Supply Chain Management
Highly motivated and capable of working in a self-driven, hands-on, entrepreneurial and international environment
Entrepreneurial attitude, ambition and willingness to take on challenges
Proficiency in written and spoken English is a must
Must be able to travel internationally (approx. 2-6 times)
You will be part of the Quality Team based at our Headquarters in Zurich. We work closely as a global team and collaborate mainly with Production and Quality Assurance Teams in Asia and also our R&D Teams. You will as well be the interface for product quality related topics between other Teams such as Supply, Logistics/3PL warehouses, Sales and Customer Service Teams.
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.Build the better you
We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.
Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.
Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.