In short

We are looking for a Customs Operations Specialist to join our Global Customs Operations team in Zurich. You will work closely with our Supply Chain, Warehouse and Customs Compliance teams as well as with our Suppliers and Customs Brokers to assure that our end-to-end Customs inbound operations are seamless and compliant.

Your Mission

Overview the preparation and reviewing process of all customs documentation for inbound shipments to ensure completeness and correct information. Assure that preferential certificates of origin are provided on time, and correctly. Maintain all customs documentation for audit purposes. Ensure Customs Brokers have the relevant commodity codes.Ensure customs clearance is executed timely. ​​Liaise with internal On stakeholders to provide customs clearance status updates.
Be the main point of contact for our nominated customs brokers, overview customs documentation sharing and provide ad hoc support on daily requests. Review and monitor customs broker’s KPIs and run QBRs. Prepare monthly customs reports to check the customs duties paid, the customs values and the volume of entries. Prepare monthly tracking reports for customs clearance invoicing costs. Assist on continuous improvements to streamline our customs operations for greater efficiency and accountability.

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Your story

2+ years of experience in Logistics, Customs, or Import and Export process; You have successfully completed a degree in international management, logistics, economics, international trade, or you have a customs broker background/license; You have practical experience with customs law, import procedures, customs values and preferential origin procedures. Ability to multitask, prioritize and manage cross-functional topics, and to adapt to changing priorities and deadlines; Able to deal with different stakeholders, excellent communication skills, Able to translate complex technical issues to non-experts; Utilizes data as basis for decision making; Passionate about setting up seamless processes; Problem solving mindset and good project management skills; Fluency in English; Experience in data science/analytics is a plus

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About the Team

The Customs Operations Team is a fast-growing team that aims at building On’s Customs operational structure globally.

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It’s a common stereotype: an accountant buried in spreadsheets, working alone. Well, that’s not us. Our work is a relay, not an individual sprint. We work together with our global teams to help them accomplish their goals – and On’s.

Learn about our Spirits
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CAPEX Controller, Zurich

I’m challenged every day with new learnings, new perspectives and new technologies. I can feel that my horizon expands as our business grows. I’m on this exciting journey of never-ending personal development, which is crucial to me.
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What we offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

Build the better you

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.